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The impact of Concessionary Travel on a Partnership: East of England Case Study

Mr Stephen Fennell, Head of Information and Human Resources
Broadland District Council
 
 
This presentation was given at RFID Europe 2007 on Sep 19, 2007.
 

Presentation Summary

  • Controlling enrolments and fraud
  • Contact centres and call centres
  • Partnership structure and relationships
  • Utilizing data at a local level
  • Shared services in local government