FAQs

Check below to see if you can find an answer to your query. If you need further information, please contact us.

About IDTechEx products

What are the qualifications of the people conducting IDTechEx research?

Content produced by IDTechEx is researched and written by our technical analysts, each with a PhD or master's degree in their specialist field, and all of whom are employees. All our analysts are well-connected in their fields, intensively covering their sectors, revealing hard-to-find information you can trust.

How does IDTechEx gather data?

By directly interviewing and profiling companies across the supply chain. IDTechEx analysts interview companies by engaging directly with senior management and technology development executives across the supply chain, leading to revealing insights that may otherwise be inaccessible.
 
Further, as a global team, we travel extensively to industry events and companies to conduct in-depth, face-to-face interviews. We also engage with industry associations and follow public company filings as secondary sources. We conduct patent analysis and track regulatory changes and incentives. We consistently build on our decades-long research of emerging technologies.
 
We assess emerging technologies against existing solutions, evaluate market demand and provide data-driven forecasts based on our models. This provides a clear, unbiased outlook on the future of each technology or industry that we cover.

What is your forecast methodology?

We take into account the following information and data points where relevant to create our forecasts:
  • Historic data, based on our own databases of products, companies' sales data, information from associations, company reports and validation of our prior market figures with companies in the industry.
  • Current and announced manufacturing capacities
  • Company production targets
  • Direct input from companies as we interview them as to their growth expectations, moderated by our analysts
  • Planned or active government incentives and regulations
  • Assessment of the capabilities and price of the technology based on our benchmarking over the forecast period, versus that of competitive solutions
  • Teardown data (e.g. to assess volume of materials used)
  • From a top-down view: the total addressable market
  • Forecasts can be based on an s-curve methodology where appropriate, taking into account the above factors
  • Key assumptions and discussion of what can impact the forecast are covered in the report.

How can I be confident about the quality of work IDTechEx provides?

You can assess the quality of our work by joining our webinars, reading our public research articles and by viewing sample pages of reports.
 
Based on our technical analysts and their research methodology, for over 25 years our work has regularly received superb feedback from our global clients. Our research business has grown year-on-year.
 
Recent customer feedback includes:
"It's my first go-to platform" Dr. Didi Xu, Head of Foresight - Future Technologies, Freudenberg Technology Innovation
"Their expertise allows us to make data-driven, strategic decisions and ensures we remain aligned with the latest trends and opportunities in the market." Ralf Hug, Global Head of Product Management & Marketing, Marquardt
 
For more feedback please read about Our Customers.

What differentiates IDTechEx research?

Our team of in-house technical analysts immerse themselves in industries over many years, building deep expertise and engaging directly with key industry players to uncover hard-to-find insights. We appraise technologies in the landscape of competitive solutions and then assess their market demand based on voice-of-the-customer feedback, all from an impartial point of view. This approach delivers exceptional value to our customers—providing high-quality independent content while saving customers time, resources, and money.

Why should we pick IDTechEx research over AI research?

A crucial value of IDTechEx research is that it provides information, assessments and forecasts based on interviews with key people in the industry, assessed by technical experts. AI is trained only on content publicly available on the web, which may not be reliable, in depth, nor contain the latest insights based on the experience of those actively involved in a technology or industry, despite the confident prose.

How can I justify the ROI?

Consider the cost of the IDTechEx report or subscription versus the time and resources required to gather the same quality of insights yourself. IDTechEx analysts have built up an extensive contact network over many years; we invest in attending key events and interviewing companies around the world; and our analysts are trained in appraising technologies and markets.
 
Our independent expert-led technical and market appraisal gives you access to actionable information quickly, rather than you having to spend months or years on your own market research.

Can I speak to analysts about the report content?

All report purchases include up to 30 minutes of telephone time with an expert analyst who will help you link key findings in the report to the business issues you're addressing. This needs to be used within three months of purchasing the report.

What is the difference between a report and subscription?

A subscription from IDTechEx can include access to multiple reports, access to an online information platform with continuously updated information from our analysts, and access to analysts directly. To learn more about subscriptions please click here.

Do you provide custom work?

Yes! IDTechEx consultancy services leverage our knowledge of technologies and markets, specifically targeted to address your needs. For more information including customer case studies, please visit our Consulting Services page.
 
To discuss your project, please email research@idtechex.com stating your location. We will then arrange a call (or discuss further by email), where the most suitable expert analyst will be involved to understand your requirements. We can then draft a no-obligation proposal.

Before purchasing, I have some questions about the content, can I speak to someone?

Please email research@idtechex.com stating your location and we will quickly respond.

About IDTechEx

Who are IDTechEx customers?

IDTechEx has served over 35,000 customers globally. These range from large corporations to ambitious start-ups, and from Governments to research centers. Our customers use our work to make informed decisions and save time and resources.

Where is IDTechEx established?

IDTechEx was established in 1999, and is headquartered in Cambridge, UK. Since then, the company has significantly expanded and operates globally, having served customers in over 80 countries. Subsidiary companies are based in the USA, Germany and Japan. To learn more about us, please click here

Questions about purchasing and engagement

How do I pay?

In most locations our products can be purchased by credit card or direct bank payment.

How and when do I receive access to IDTechEx reports?

When paying successfully by credit card, reports can be accessed immediately. For new customers, when paying by bank transfer, reports will usually be released when the payment is received. Access will be notified by email.

How do I assign additional users to the report or subscription?

Users can be assigned in the report or subscription ordering process, or at a later time by email.

What is your privacy policy and how do you use my data?

Please read our privacy policy

What are your terms and conditions?

Please read our terms and conditions.

How can I be sure that emails from IDTechEx are genuine?

For information about suspicious messages, please read our customer and user security page.

Can I speak to someone about a purchase?

Please email research@idtechex.com stating your location and we will quickly respond.